ASQ’s annual World Conference on Quality and Improvement (WCQI) has a well-earned reputation for its commitment to showcasing not only the latest thinking and advancements to support quality professionals, but also the tools that companies need to move their quality journey forward. With 72 years of experience behind it, the global event attracts an enthusiastic quality community, and the 2019 version was one to savor.
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The average person may not think about why quality matters as they go about their daily lives, but the simple truth is that the concept of quality is with us every single minute of the day. And while we might not realize that quality is connected to our personal well-being, a bad experience is just as likely to resonate as one that engenders delight.
As a result, quality has become a regular source of debate, especially in terms of what the customer expects from a brand or supplier.
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With over seven decades of experience behind it, the annual ASQ World Conference on Quality and Management is one of the standout events in the quality calendar. Attracting more than 2,500 attendees, the Fort Worth-based conference is ASQ’s flagship event, mixing three days of workshops, training sessions, real-life applications and live demos, with the requisite networking opportunities and the chance to learn about the latest developments in quality management.
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