In a few previous posts, I spoke about how important it is to take time to select the right vendor for your software solution. Interestingly enough, while many companies focus heavily on the software's ability to meet the business need, very few focus on the vendor's ability to implement the software.
I am sometimes guilty of overthinking things. Being a Software-type, I am over-analytical in just about everything I do. I weigh options, I seek advice, and usually I make my decision (after a while). Whenever i see people looking to invest in software, I see a similar situation. Now, being careful and analytical is very important, especially in a major investment like software, but more often than not, there are a few elements that get in the way of a good software selection process. I thought I would throw out a few easy things to remember when entering into the software selection process. This is a simplified list, but it does give a certain perspective to the whole endeavor.
In a market where high-demand causes organizations to seek software systems that will fit into their complex business infrastructure, the pressure to find the right system often causes against to many. Couple that with the host of options out there, and the pressure builds. Often, organizations will "settle" on a system that has most of the functionality they need, but feel that uneasy feeling we all get when we don't get everything we want. That being said, I thought it best to lay out my "8 Simple Rules" on what to look for in a QMS (I have covered this in more detail here).
In Part 1 of this series, I wrote on the first three of five things to look for in a build versus buy scenario. Now, without further interruption, is Part 2 - Implementation and ROI:
In today's dynamic and demand-driven market, the need to implement enterprise technology to keep pace with rapidly evolving operational, production and compliance environments is key to success. In recent years, enterprise technology has become more prevalent in its penetration of all operational areas within a business. It has become so prevalent that it is rare to find a department within an organization that does not have a dedicated enterprise software solution to provide some level of support.