OnDemand Webinar:
Quality at the Speed of Light: Learn How Global Leader Lumileds Drives Quality

Lumileds is the global leader in light engine technology that powers groundbreaking LEDs and automotive lighting products to some of the most demanding customers in industry. As a result, the company has built a culture of quality and “Kaizen” that is constantly evolving in the service of delighting their customers.

Learn how Lumileds harmonized their global quality solutions and evolved from hundreds of siloed applications to a set of globally integrated solutions that enable the global workforce to access, share and analyze critical quality data that drives continuous quality improvement.

Watch this expert webinar now to learn how:

  • Their global solution is managed by one person without a technical or quality background that trained other users in his first week
  • Lumileds saved $700,000 annually on QMS environment operating costs
  • Lumileds built a centralized location for employee ideas on Kaizen or continuous improvement


sadiq-eshaqSadiq Eshaq, Application Program Manager, Lumileds
Sadiq Eshaq has served as the application program manager for Lumileds for 3 years. His second day at Lumileds, in the middle of their go-live, he was sent to Malaysia to conduct a training workshop on document control and audits management. With no background in IT or Reliance, he was forced to learn quickly. As the sole resource for Reliance at Lumileds, Sadiq manages 2,000 users globally, across 14 sites. He has released 15 modules.

1-28-19 Morgan Palmer PictureMorgan Palmer, Chief Technology Officer, ETQ
Morgan Palmer has been at the forefront of quality management technology for more than 20 years. As the technical architect for ETQ, he drives innovation across the company’s product line to build and enhance quality applications that drive clear business value for ETQ customers. Morgan holds an MBA from the University of Arizona and a bachelor’s degree in marketing, business administration and management from IMIP MBA Institute, Paris.
Lumileds Webinar Replay