Mastering Supplier Quality to Drive Down Quality Costs
The largest diesel-electric locomotive producer for freight and passenger applications in North America manufactures equipment for the railroad, marine, mining, drilling, and energy generation industries and is the largest diesel-electric locomotives producer for freight and passenger applications in North America. The organization also produces related products, including railroad signaling equipment and parts for locomotives and railroad cars, and provides repair services for various locomotives.
Their freight train manufacturing business unit purchased ETQ Reliance® in 2012. In 2019, they expanded licensing and usage of ETQ Reliance across the entire organization. Since implementing ETQ, they have seen a massive reduction in defects per unit and cut its cost of quality by roughly 35% and tens of millions of dollars.
"We were able to get in front of problems early on. Prior to having the enterprise QMS tool we just didn’t have visibility into the source of these issues or plan for preventing them.”
