eQMS: Your Path to Lower Costs & Happier Customers  

Did you know according to industry research, manufacturers that automate their quality management processes can reduce the cost of quality by up to 50%? 

Fragmented systems and manual processes drive up quality costs but an electronic quality management system (eQMS), not only saves costs, but it also drives operational efficiency, improves customer experience and retention. 

Join John Robison, QMS Administrator at Cree LED, to learn how leveraging their eQMS cut costs, improved document management and strengthened client relationships. Also, Gautam Sondur, Principal Consultant at ETQ will share key takeaways for implementation best practices and tips for continuous improvement. 

In this session, you’ll discover how an eQMS: 

• Enhances customer experience with a streamlined, intuitive platform for document interaction, giving your customers easy and secure access to information. 

• Strengthens compliance and data security, keeping your documents protected while accessible to authorized users. 

• Improves business agility, enabling proactive adjustments based on real-time customer insights. 

• Increases customer satisfaction and retention through faster  continuous quality improvements.