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The Guide to Understanding the Impact on Cost of Poor Quality

Is your product quality driving customers away? 

Quality issues aren’t just inconvenient — they can erode your customer base and damage your reputation. While addressing these issues might seem time-consuming, failing to act is costing you time, materials, money and potentially your reputation. 

Discover how to turn things around with “The Guide to Understanding the Impact on Cost of Poor Quality.” In this guide, you’ll learn: 

  • The business impact of poor quality costs, why understanding and mitigating the Cost of Poor Quality (COPQ) is essential, and how to calculate it.
  • Examples of the nine types of poor quality costs and practical strategies to avoid them. 
  • How Trane achieved remarkable results by reducing scrap and rework by 32% and cutting overall warranty costs by 70% with an enterprise quality management system. 

Don’t let quality issues undermine your success. Start improving your quality management, save money and retain customers. 

Download the Guide

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