Supplier relationship management is an effective tool to deliver increased value beyond cost savings. Learn how supply chain leaders can assess whether their program has the key characteristics that Gartner has identified in the most successful supplier relationship management (SRM) programs.

In this Gartner research guide, you will learn:

• Key challenges supply chain leaders may face when building and managing supplier relationships
• Recommendations and factors for an effective SRM program
• How to ensure your SRM program addresses value creation, risk, social responsibility and innovation
• Characteristics to identify strategic suppliers

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. *Gartner, Key Success Factors to Assess Your Supplier Relationship Management Program , 13 November 2018, Miguel Cossio.