Using a Quality Management System as a Competitive Advantage

Join quality experts in the food and beverage industry from PwC and ETQ to learn how a digitally enabled quality management system delivers superior product quality while increasing operational efficiency and reducing risk. During this webinar, you’ll hear insights, best practices, and lessons learned from an expert panel with experience transforming their quality processes in the food and beverage industry. You’ll also learn how to best leverage rapid digitization to accelerate your quality journey. 

In this webinar you will learn: 

  • How quality can help your organization achieve a competitive advantage
  • The role that a state-of-the-art quality management can play in improving efficiency
  • What components make up a comprehensive digital quality strategy
  • How to measure success using key metrics from your digital quality journey


Kareem Elwakil

Kareem Elwakil, Partner, PwC
Kareem is a New York-based partner in PwC's management consulting practice, where he specializes in quality management systems and transformation, including digital quality. His experience spans strategic operations, product development, post-market surveillance, design assurance, quality and reliability engineering, compliance, and regulatory affairs.


Benjamin Mack

Benjamin Mack, Director of Solutions Engineering, ETQ
Benjamin Mack, Director of Solutions Engineering, has over 13 years of experience working with ETQ in a variety of roles. He started in Technical Support, then transitioned to the Professional Services team where he implemented vital, complex solutions for strategic opportunities. After joining an on-site demonstration to provide technical expertise, Benjamin caught the Solutions Engineering bug and has been a member of the team ever since.


Tracy Thompson

Tracy Thompson, Global Director of Quality and Manufacturing Excellence, Mark Anthony Group
Tracy is currently the global director of quality and manufacturing excellence at Mark Anthony Group. She started her career working as a wastewater engineer for a major brewery in Canada over 23 years ago. Since then, she has worked in a variety of roles in process engineering to brewing and quality management across the U.S. and Canada. She has been instrumental in ensuring quality and food safety systems as the company has grown exponentially. Her curiosity and love of the industry drives her daily to continuously improve.

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