Learn How Trane Technologies Reduced Warranty Costs by 70%, Saving Millions

Trane Technologies, previously known as Ingersoll Rand, automates many of their key processes with ETQ Reliance including customer complaints, corrective action, change management and supplier audits globally.   In addition, they are currently deploying Corrective and Preventative Actions (CAPA) and Planned Deviation in six pilot sites.

With this enterprise QMS solution, Trane sees substantial ROI and improvements in these key metrics and more:

• Reduced scrap and rework by 32%
• Reduced overall warranty costs by 70% and tens of millions of dollars (standard warranty costs and Initial Customer Quality claims)