Case Study: Illumina Fortifies Supplier Relationships with ETQ Reliance
Illumina’s mission — to improve human health by unlocking the power of the genome — focuses on sequencing genetics, developing both genome
sequencing machines and their consumables. But the company’s previous manual quality control processes were inflexible and unscalable.
sequencing machines and their consumables. But the company’s previous manual quality control processes were inflexible and unscalable.
Illumina implemented the ETQ Reliance®’s supplier, materials, and chemicals (SMC) module, integrating its suppliers into its quality processes. This has streamlined supplier corrective action requests (SCAR), supplier audits,
and supplier investigations and has effectively strengthened supplier relationships.
and supplier investigations and has effectively strengthened supplier relationships.
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