iStock-1462932996

Beyond the Surface: Avoid the Hidden Costs of Poor Quality 

In manufacturing, the cost of quality extends beyond what meets the eye. While visible costs, like defects or warranty claims, are easily identifiable, there's a realm of hidden costs that often go unnoticed. These costs, which range from reduced customer loyalty to damage to brand reputation, can stealthily erode an organization's value.

Understanding these visible and hidden costs is vital for any business looking to reduce the cost of poor quality (COPQ).

Download this guide to learn:

  • How to integrate a "Plan-Do-Check-Act" process to reduce the cost of poor quality within your organization. 
  • The different types of hidden quality costs, the impact they can have on an organization and how to decrease them. 
  • How companies like Wabtec saw $30 million in annual savings in cost of quality programs by cutting the cost of poor quality by 15%.

 

Download the Guide

*HEXAGON MANUFACTURING INTELLIGENCE | ETQ © 2025