The Compliance Management System holds plenty of value for an organization. For starters, it allows users to save time and resources when it comes to conducting processes. It is also provides a central storage hub that holds all of a company’s data and can be easily accessed within minutes. Since there are many different types of software out there it is beneficial to look for the system that has the most to offer for the least cost.
Below are just a few of the traits that you’ll find in a leading Compliance Management System.
Cloud Deployment: A compliance management solution that operates through the cloud is often the most cost-effective deployment method, while providing the most functionality. It is fast, intuitive and holistic that is not only easy to use, but will also provide long-term value and a measurable return on investment. Compliance system vendors provide a variety of deployment methods to fit their consumer’s needs. However, the cloud customer does not have to worry about infrastructure. With the purchase of their licenses they may operate carefree. This means that administration, backups and renewals are all handled by their chosen vendor if they operate through the cloud.
Corrective Action: No matter how careful a company is, an adverse event may still occur. A Corrective Action module is able to reduce the chance of these adverse events recurring whether they enter from customer complaint, audit or an uncommon occurrence. The beauty of corrective action is that it is able to put a stop to negative events brewing in the system before it is too late. The Compliance Management system enables unwanted events to pop up and trigger a warning. Then it is able to decide the most effective way to resolve the issue before it occurs and causes damage.
Complaint Handling: The Complaint Handling module is designed to increase visibility into adverse events that enter the system. This allows the appropriate employees to be notified early on so that they have enough time to make changes to resolve these events faster. Along with catching and solving adverse events, a complaint handling system is also able to keep a hold of reports that focus on common trends. This is so users can easily uncover systemic issues across all departments or locations throughout the entire enterprise in the future.
Change Management: Change Management begins with a change management request which may come in the form of a complaint from customer, supplier or even an internal member of the company. It is usually entered as a summary that describes the change needed to be implemented and identifies the affected documents, planned projects and action plans which can simplify the process. This makes the process of change much simpler.
Risk Management: FDA regulated organizations will notice that risk is high on their priority list. A Compliance Management system is able to calculate risk at various points and identify them by priority and threat. Risk Management works with Corrective Action to filter the non-critical events from the critical to ensure that the highest priority event is dealt with first.
Employee Training: Training through the Compliance system allows for a simple way to schedule and record training for the entire organization. Scored on a pass or fail scoring method, the system is able to keep track of results in employee profiles to ensure that all employees and even managers are up to date on all of their responsibilities and job requirements. The Employee Training module requires certification requirements for each employee and can be checked on at any time and redistributed to make sure that all employees are fully trained to the best of their ability.
Compliance Management Systems are created to be flexible and scalable. With the proper solution you should not have to change your software anytime soon. It should be able to grow with you as much as necessary to accommodate additional business users and locations. For the best choice in vendor make sure to do your research and ask around to see if the vendor can provide specific references that have successfully scaled outside of their solution.