Aviation safety continues to be a front line discussion in the news as of late. Most recently, safety continues to affect the 787 Dreamliner, with several airlines pulling them from rotation. Airlines are safer than they have ever been, so when we see more headlines about safety, it draws attention. In the public mind, safety is an effort of constant improvement - there is no acceptable level other than 100%, and airlines are tasked with that notion. Safety Management Systems (SMS) are developed with the focus on mitigating risk of occurrences within operations. As these SMS evolve, we are seeing new trends on how companies are implementing Safety Management within their operations.
There's a lot of talk around compliance these days. Compliance is a broad term in itself; it covers many operational areas - Quality Management System, Environmental Health and Safety Management, Governance, Supply Chain - the list goes on. Compliance encompasses a lot, and it's really at its definition an adherence to any policy, standard or regulation set forth by an organization or regulatory entity.
Sometimes we don't always have the full picture when we see things from our individual perspective. We tend to only process information that we can see in front of us, or that only pertains to us. There is so much information being thrown at us in any given day, that the ability to step back and look at our lives from a larger perspective seems difficult, if not impossible. However, sometimes a little perspective and larger vision is what is most important and can help us make better decisions. I am talking specifically with respect to business systems, such as Quality Management System, Environmental Health and Safety Systems, Supply-Chain Management, Customer Service Management and many others. We become so focused on our tactical needs for these systems, we end up implementing siloed systems to serve those tactical needs. This is good in the short term, but in the long-term it gets all mucky and collaboration suffers.
This week we celebrate Independence Day here in the US, and it is a time to reconnect with family, grill your favorite meats, and celebrate being off from work. I had come across a few interesting factoids and, in true non-sequitur fashion, thought I'd apply them to our common Quality and EHS Management Software solutions. Enjoy!
I always look for the big picture in things. Whether in personal life or professional, having the foresight to see things from a larger perspective lends itself to greater thought and better decision-making. When hiking out in the wilderness, sometimes it's better to climb to the highest point and look down at your path, and you can see the whole trail laid out in front of you. Then you know how far you've come, and how far you need to go; with that kind of visibility you can plan your route, save your resources, and get through your journey easier.
Ever hear of the term, "Drinking water from a fire hose"? No? Here's some imagery for you:
Most of you have, and it's usually (except in the above) a metaphor for consuming too much data without any real focused approach. This is a common problem in all industries, and many will suffer from "data paralysis" as a result - too much data, and no way to organize or use it.
There was a time (long ago), when flying was a unique event. I think of growing up, my parents would have me get dressed up to go on a flight - looking back, it seems funny how we had such a reverence for the act of flying. Now, especially in business, flying and aviation has lost some of it's "luster". It's a common occurrence for many, often the equivalent of taking the bus to work.
Last week I spoke a lot about the concept of integration and consolidation (and a little about my Spring cleaning habits). In the post, I mentioned how in an effort to consolidate and/or integrate business systems, many software solutions would need to serve a dual purpose, or converge. Specifically, Quality Management Systems and Environmental Health and Safety Systems share enough commonalities that they can easily be converged into a single system.
We had a new Sales Rep start here the other day. This is nothing new for us, but the irony was that he is going to be covering our reach into the Airline Industry and Air Safety. Here's the ironic part - on his way to the office, his flight was delayed because of a "bird-strike" incident (and no - the birds didn't go on strike, in case you're wondering...I don't think they are unionized). This got me thinking, "Air Safety Incidents happen more often than we probably know...how do the airlines currently handle these?"