As technology evolves, more companies are looking for easier ways to manage their IT infrastructure and, in turn, their Quality Management System (QMS). First came the client-server (thick client); then came the Web client(thin client); and now Software as a Service (SaaS) (supermodel thin client). With the first two, the key component was the hardware. It was always known that if you wanted software, you had to put it on a box, and someone had to maintain that box. In this new technological era, IT is tired of maintaining your hardware; they are looking for ways to deploy the QMS in the "cloud" - the hosted realm where server farms enable virtual operating environments to "float" and draw what bandwidth is needed to make the software work.