Like many of you out there, I am completely engaged in this year's Winter Olympics. The sheer magnitude of the event, the human drama, and the spirit of competition is fantastic, and make for great television. However, I can't help thinking about the operation itself, and how they are able to maintain operations, logistics, and planning in all the chaos (I can't even manage my own household). Recently, the Sochi Laboratory that handles drug testing for the Olympics was provisionally suspended for poor Quality Management procedures. This further emphasizes the importance of Quality Management beyond a purely organizational context. Quality Management is critical in this sense and many others in order to ensure the thousands of athletes (i.e. the product) are managed and risks are mitigated. So, what would an Olympic-caliber Quality Management System (QMS) look like?