7 Top Tips for Complaint Management in the Life Sciences

[fa icon="calendar'] Wed, Aug 31, 2016 / by Alexandre Alain

Complaint Management is Key for Life Science Companies to Mitigate the Risks Posed by Social Media

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Complaint Handling Life Sciences

5 Safety Management System Apps to Take Mobile

[fa icon="calendar'] Tue, Aug 30, 2016 / by Rachel Beavins Tracy

Smartphones and tablets have vastly expanded our ability to complete essential tasks on the go, allowing us to track spending, schedule deliveries, get instant product ratings and more. The growing array of mobile apps is truly dazzling, with the number of downloads in 2015 totaling a full 75 billion.

And while it may not make as many headlines, mobile apps are quietly infiltrating the business world as well. It represents a huge step forward for safety professionals who often need to capture and process information away from their desks.

With that in mind, let’s look at 5 Safety Management System (SMS) apps where going mobile can make a big difference for aviation safety pros.

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7 Ways to Streamline Your Supplier Audits

[fa icon="calendar'] Thu, Aug 25, 2016 / by Rachel Beavins Tracy

Many activities in life that seemingly take a ton of time can often be improved with just a few strategic moves. Like this one annoying dialog box that kept popping up after I updated my computer’s operating system. I thought for sure it would take forever to fix, but it turns out Google and a few simple clicks got rid of it.

Audits are the same way. Multiple steps, tons of documents and checklist questions, various people involved—all of it can seem like a huge headache, but the truth is a lot of the grunt work can be eliminated just by leveraging your Quality Management System (QMS) more effectively. Let’s look at 7 ways it helps you streamline the process.

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Food and Beverage

Talent Management – How Innovation can Attract the Brightest and Best to Your Food & Drink Business

[fa icon="calendar'] Wed, Aug 24, 2016 / by Tim Lozier

Attracting Staff with Top Food Skills to Your Food and Drink Business Depends on Fostering a Forward-Thinking Culture

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Food and Beverage Innovation

Things Your Toddler Wishes You Knew About Quality Management

[fa icon="calendar'] Tue, Aug 23, 2016 / by Rachel Beavins Tracy

The crying. The tantrums. Often it seems like toddlers take issue with just about anything that comes their way, from the food you serve to the very idea of mealtime itself.

Today’s post looks at quality from a toddler’s perspective, revealing what your toddler wishes you knew about quality management.

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Fun Takes

4 Hidden Dangers in Your Compliance Management Process

[fa icon="calendar'] Thu, Aug 18, 2016 / by Rachel Beavins Tracy

Compliance management is a top priority for companies in the pharmaceutical and medical device industries. You may think you have everything under control, but many companies don’t find out about the hidden dangers lurking in their process until it’s too late.

With this in mind, let’s take a look at the 4 biggest dangers hiding in your compliance management process, so you can take steps to address them before it’s too late.

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Life Sciences

The Proactive Quality Economy – Putting People First

[fa icon="calendar'] Thu, Aug 18, 2016 / by Tim Lozier


How Strong is the Quality Culture Across Your Enterprise?

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Quality Management Digital Technology

3 Ways to Leverage EHS Software for Operational Excellence

[fa icon="calendar'] Tue, Aug 16, 2016 / by Rachel Beavins Tracy

As a former EHS consultant, I can say without a doubt that achieving true operational excellence (OE) has a lot to do with automation. Using manual processes to track safety incidents, manage EHS processes and keep up with regulations makes OE an uphill battle.

More than that, though, it’s a recipe for disaster. Just ask the dozens of companies forced to pay millions in OSHA fines due to repeat (preventable) violations.

Fortunately, if your company already uses EHS software, there are easy ways you can leverage its capabilities to achieve your OE goals. Let’s take a look at how.

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3 Big Aviation Safety Gaps to Watch Out For

[fa icon="calendar'] Thu, Aug 11, 2016 / by Rachel Beavins Tracy

When things are busy at work (which may be all the time), many of us tend to put our heads down and stick to the plan in front of us. We get so busy with managing all the little things, it’s difficult to see where the bigger issues in our plan exist.

Similarly, aviation safety managers often must juggle many moving parts, to the point that they don’t see the shortcomings in their Safety Management System (SMS) until it’s too late. In this post, we’ll look at 3 gaps to address now that will prevent big problems later.

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The Proactive Quality Economy Summary – Reputation Management

[fa icon="calendar'] Wed, Aug 10, 2016 / by Tim Lozier

Reputation Matters – A Second Chance to Catch Recent EtQ Blog Posts on Reputation Management

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